After some troubleshooting and research into the issue, I found a knowledge base article on the HP website which stated the HP Solution Center relied on Adobe Flash Player and since Adobe permanently disabled Adobe Flash Player as of January 12, 2021, the HP Solution Center no longer works. I recently needed to scan some documents and upon launching the HP Solution Center, I ended up getting a white window with an Adobe Flash Player logo and a large information icon instead of the HP Solution Center tools and utilities. Run them late at any time Play Flash files anywhere across the WEB Web Flash Player is a well designed Edge Extension, which allows you to add any flash (swf) file into the apps playlist and access them by simply clicking Flash Player icon. ) that defines what commands that the web-browsers must accept. So, 'HTML5' is the new standard across web-browsers (Safari, Edge, Chrom, firefox. Now, web-browsers have been enhanced to what Flash Player did, but both 'better' and more securely. In addition, the scan utility allows some fine tuning of your scan. Flash Player saves your favorite flashes and run them later. Adobe Flash Player was an add-on to web-browsers, to provide 'animation' on web-pages. Newer HP models scan to computer quite easily but with my 10+ year old HP printer, which still runs well, scan to computer, scan to storage device, scan to e-mail and so forth have never quite worked as smoothly … usually requiring a bit of finessing to get it to work properly. Whenever I scan documents and photos on my HP OfficeJet Pro 8500 Wireless, I prefer using the HP Solution Center to access the scan utility.
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